Returns and exchanges are available for defective items, wrong shipments or you received a damaged product through no fault of your own, contact us for replacement or refund.

Customer can request a refund upon proof of return conditions and return of garment.

Conditions for Return/Exchange

  • Items must be unused, unworn, unwashed and unstained
  • Items must be returned in original packaging

Policy Duration

Items are eligible for return or exchange within 14 days from the date of delivery

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Your return

  • Defective items through no fault of your own.
  • Wrong items shipped.

You will receive

  • Rogue Religion will provide a replacement or a refund.

Items returned in the original condition as shipped, you will receive a full refund upon receipt.

Exchange – if item is returned in condition as shipped – exchange at no charge.

  • You will receive the return address by email once you submit your return request.
  • A refund excluding the original shipping costs

Before submitting a return request, please read the below:

Damaged, defective, or incorrect item received. If an item arrives and it’s defective, damaged, or incorrect, it is eligible for a refund.

How do I return?

Please read our guide on how to initiate a return or exchange. (need to link once sorted in Stripe)

How to Initiate a Return or Exchange

  1. Contact Style@roguereligion.com
  2. Enter your order number and full contact details.
  3. Advise of the item you wish to return and why – ideally with proof of photos

You have three options:

  • Refund.
  • Store Credit (Gift card).
  • Exchange.

Please send us the tracking number or postage receipt for returns outside the USA to get your refund faster.

Please remember to keep the postage receipt as proof of your return goes missing on its way back to us.

  • Items must be returned in their original packaging.
  • At minimum, please ensure your details and order number is included in return (we recommend you print off our email communications regarding your notice of return).

Late or missing refunds (if applicable)

You will receive your refund upon receipt of the returned garment, please contact us at style@roguereligion.com if you have any issues or concerns.

Your refund will be processed, or a credit will automatically be applied to your credit card or original payment method within a certain 10 business days of receipt of return.

How long will it take for my refund to be processed?

Once the parcel is received (within 7-10 days), or you can follow up with us as well.

What items are returnable? 

  • Within 14 days from the date of delivery.
  • In unused condition
  • Unworn, unwashed, and unstained.
  • In the original packaging

We encourage you to keep using the same email address you used before when placing a new order to help establish a history with us.

 What items are non-refundable? 

 The following items cannot be returned:

  • Gift cards

Are there any hidden fees like re-stocking fees?

No, there are no re-stocking fees; the full amount you originally paid will be refunded, excluding the original shipping costs, if any.

What are the refund options?

The following refund options are supported:

  • Refund to original payment method.
  • Refund to store credit (if applicable)

How do I ship back the items?

All returns must be sent to us within 14 days of the issue date. Rogue Religion reserves the right to refuse returns that are not received within a reasonable time frame.

Returned items must be in their original packaging. Incomplete returns may be refused or disregarded. 

Rogue Religion is not responsible for items lost during return shipping. 

Original shipping costs are non-refundable.

 Refund

Refund Policy

Our policy lasts 14 days. Unfortunately, if 14 days have gone by since your purchase, we can’t offer you a refund or return.

  • I changed my mind – You can cancel an order as long as it’s not yet dispatched.  
  • This is not what I ordered – If you receive an item that is damaged, not the size or colour you ordered, or not reasonably consistent with the item listing, you are eligible for a refund. We may request some evidence of the issue with photos.
  • It never arrived – If you don’t receive an item you ordered, you are eligible for a refund.
  • Defective or damaged – we will replace items if they are defective or damaged. 

Your question is not addressed?

If you have any queries regarding return or refund, reach out at style@roguereligion.com.